All Employee Programs

“Your brand is what people say about you when you’re not in the room.” 

The learning objectives of this session:

• Understand the difference between a product and a brand.
• Develop a deeper understanding of what personal branding is.
• Learn how to build a personal brand.

Presenting ideas, solutions or services to colleagues or customers is part of what we do every day. Presenting – particularly in front of large audiences – can be daunting even to the most seasoned presenters.  The ability to deliver clear, engaging presentations create lasting impressions with colleagues and customers alike. This course is designed to equip you with the skills you need to become a highly effective presenter.

The Learning objectives of this session:

• How to communicate clearly and effectively;
• How to deliver an effective presentation;
• Tips and tricks on how to manage and engage your audience

On this training session the attendees can get to know the phases of the change curve and the main features of each of them. They can also learn about the approach of the people towards changes in general. The participants will also get familiar with hints and tips about how to manage all those changes that come to their life and work.

The Learning objectives of this session:

• Understand the different ways people typically respond to change
• Develop awareness of what each of us can do to more effectively manage change 

What should you do in the times when conflict is inevitable? Conflict can be unpleasant, and it can become particularly difficult in the workplace, straining critical working relationships and jeopardizing performance.

The Learning objectives of this session:

• Understand and learn methods to handle hot cases and manage internal and external conflicts.
• Know the techniques in managing customer expectations and optimistic customer delivery in difficult situations.
• Learn the proper language usage for conflict resolution in dispute communication process.

As presenters, it is quite important to be empowered with concepts & tools that enable us to make an effective, memorable and strong content. This training session is a great  opportunity to help you  find out the ins and outs of content creation.  You will focus on building content for any presentation using a concrete and easy model

The Learning objectives of this session:

• Learn how to interpret renowned instructional design models.
• Learn how to keep audiences engaged.
• Understand the tools at your disposal, and how they can be used to suit different learning style.

When people feel empowered, they believe in themselves and their ability to control their personal and professional lives. Helping to empower others promotes optimism and a “can-do” spirit that gets things done—faster and better.

The Learning objectives of this session:

• Get familiar with practical and easy tips to empower others to be their best selves.
• Be aware of what you already apply and what you may need to do after this session.

Storytelling is scientifically proven way to accelerate trust and intimacy and to develop a warm human to human connection as a part of the journey of a presenter or even a leader. Whether  speaking at a conference , making a new business pitch, interviewing with a client, or hosting a webinar, storytelling introduce us to new ideas and push us to rethink and reevaluate our assumptions.

The Learning objectives of this session:

• Learn how storytelling is a powerful skill in business
• Understand the 10 key principles of storytelling
• Learn how to prepare a concrete storytelling checklist

Focus on developing a specific approach to maximize the customer satisfaction and delight. The ultimate goal is to create an improved customer experience.  

The Learning objectives of this session:

• Maximize customer satisfaction and delight
• Manage customer expectation and communication
• Build the customer loyalty

Optimistic Mindset approach that genuinely make us happy for others when they achieve success, thence make drive our success too. 

The Learning objectives of this session:

• What is the difference between abundance mindset & scarcity mindset? 
• How to be aware of my current mindset according to my thoughts and behaviors? 
• What is the know-how of shifting from a scarcity mindset to an abundance mindset? 

Being able to convey that you’re in charge – just by walking into a room –requires a unique blend of self-possession, charm and authenticity
 

The Learning objectives of this session:

• Understand what Executive Presence consists of
• Recognize what the blunders can be
• Build an action plan of how you can develop your Executive Presence

Stress is constantly present in our life, now even more than ever. We encounter with it in our work and in our private life as well. But how much do you really know about the stress? What techniques do you know to reduce your stress level?

The Learning objectives of this session:

• Get familiar with the concept of stress and its phases.
• Receive useful information on how to re-evaluate the stressful situations you are facing.
• Get to know some practical hints and tips on how to effectively reduce your stress level.

Everyday interruptions at work can be a key barrier to managing your time effectively and, ultimately, can be a barrier to your success. The key to controlling interruptions is to know what they are and whether they are necessary, and to plan for them in your daily schedule. The tips that follow will help you do that, and so prevent interruptions from frustrating you and jeopardizing your success.

The Learning objectives of this session:

• Find out tips & tricks to better manage your time
• Understand the Parkinson’s Law
• Identify how to manage interruptions

This course is focused on the importance of feeling the ownership in every task. Can we own our jobs, tasks, responsibilities or even customers’? The Corporate Rigor requires all of us to be accountable for our numbers and KPIs. Are you accountable enough and able to take ownership when it’s necessary ?

The Learning objectives of this session:

• Understand what accountability and responsibility mean.
• Identify the difference between accountability & responsibility.
• Discuss why people need to be accountable.
• Analyze why people don’t succeed sometimes to rise to the accountability challenge.
• Formulate what people need to do to be more accountable.
• Discuss why people don’t take ownership.
• Recognize why ownership is important and develop a way of how to take ownership to our job.

This training course aims to build the trust as an effective way in reducing the team dysfunctions and create smooth and healthy relationship in the work environment.

The Learning objectives of this session:

• Understand the importance of teamwork in building trust 
• Know  the secret recipe of handling and establishing trust 

When it comes to happiness and success in life, emotional intelligence (EI) matters just as much as intellectual ability. People with a high degree of emotional intelligence know what they’re feeling, what their emotions mean, and how these emotions can affect other people.  Many significant researches had proven that EI or EQ is more important than IQ in more important in determining life success. 

The Learning objectives of this session:

• Know what emotional intelligence all is about. 
• Learn how to use 4 basic skills in emotional intelligence to maximise one’s growth. 

Candid or honest communication is present when your team could often freely share, discuss or debate about a project . They don’t need to hold back or follow the opinion of the most senior/influential person in the room. In this course we will explore what it’s all about and some mechanisms to bring candid communication culture to our teams. 

The Learning objectives of this session:

• What is candid communication is all about. 
• Why candid communication is important for your team 
• How to prepare for a candid conversation 

When stress attacks the brain, people act differently; why? This is when we will have the opportunity to be introduced to how the brain works in such circumstances! We will recognize some tips that will enable us to be in the driver seat instead of being driven!

The Learning objectives of this session:

• Understand how our brain works under stress
• Get familiar with our brain safety nets
• Recognize practical and easy tips to safety others to be their best selves
• Identify what you already apply and what you may need to do after this session

Handling our stakeholders is one of the key aspects of our daily work. On this training session the participants get familiar with the principles of this area and they can also learn about the aspects of a high performing team.

The Learning objectives of this session:

• Get familiar with the concept of High Performing Teams
• Understand how you can become a High Performing Team
• Learn the 10 principles of Stakeholder Engagement and how it can improve cooperation

Many people are feeling strained and under-valued at work. Appreciation can create a better workplace for employees and help companies to improve motivation and retention. The session addresses the 5 languages of appreciation in the workplace by which people can effectively communicate at work using the languages that are important to people.

The Learning objectives of this session:

• Find out your appreciation language
• Understand what each appreciation language means
• Identify Dos and Don’ts of each appreciation languages

The 7 Defusing Techniques” training session covers techniques to manage frustrated, annoyed, worried, angry or abusive customers.

The Learning objectives of this session:

• Find out tips & tricks to better manage our customers
• Identify some real examples to use during these challenging times

VUCA now describes the environment that business face in the war against the COVID-19 pandemic. Our business world has changed dramatically over the last few months, and we now mostly live in a virtually connected society where change can be fast-paced, constant and unpredictable. We’ll explore what “Volatile,” “Uncertain,” “Complex,” and “Ambiguous.” (VUCA) means in more detail, and we’ll look at how you can prepare for and deal with each of its elements, so that you can manage successfully in an unpredictable business world

The Learning objectives of this session:

• Become familiar with the VUCA concept and what it means for me and my colleagues. 
• Learn strategies on how to approach challenges and opportunities in this pandemic era. 
• Behaviours to handle different stakeholder in a VUCA environment.